Engagement & Performance Manager

  • Auckland
  • $90,039 - $120,052 per annum
  • Full time
  • Healthcare
  • Posted 11 days ago

Job Description

Mō tēnei tūranga mahi | About this role

  • Do you have performance and contract management experience?
  • Do you have an in-depth understanding of New Zealand's medical specialist sector?
  • Are you based in Christchurch, Auckland or Wellington?
  • Mid Jan 2025 start

With ACC, you'll be supporting people in Aotearoa to stay safe by minimising the incidence and impact of injury, as well as helping them recover from injury if an accident does happen. Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home and play.

Mō tenei tūrana mahi | About this role

Engagement and Performance Managers (EPMs) work with a range of healthcare companies to ensure service providers meet the terms of their contracts and reduce unwarranted variation. Focussing on performance management, we work together with suppliers to resolve any issues and manage the relationship between ACC and health providers.

This is a permanent role in a team of 21 that can be based out of our Christchurch, Auckland or Wellington offices.

Ko wai koe | About you

To be successful in this role you'll demonstrate:

  • Contract management and performance management experience, either in a health sector role or in addition to your health sector experience
  • Strong communication skills
  • Excellent relationship management skills
  • Commercial acumen
  • Credibility in your engagement with senior leaders
  • Problem solving, risk assessment, and issue management skills
  • A strong awareness of ACC's purchasing and funding responsibilities in the medical specialist, surgical and imaging sectors.

Working autonomously within a team that speaks with one voice for ACC, you will have flexibility with how you manage your calendar to meet certain performance deadlines, whilst also responding to emerging issues. You'll work in a highly engaged team that supports one another on the diverse subject matter that we deal with.

Mō ACC | About ACC

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

  • Employee networks to support our colleagues from diverse backgrounds.
  • The option to explore flexible working that suits your needs and ours.
  • Development opportunities in te reo Māori me ngā tikanga.

For a detailed position description click here.

The base salary range for this role is $90,039 - $120,052 with appointment depending on skills and experience plus a generous 9% super contribution.

Rā Whakakapi | Applications close

Applications will run through to Friday 15th November however please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.

Please attach your cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any questions about the role, please email nadine.o'donnell@acc.co.nz