Receptionist, Gastroenterology Department

Mō tēnei tūranga mahi | About this role

• Want to make a difference in our diverse community?
• Passionate about working with people and delivering excellent customer service?

We are currently seeking an experienced Receptionist to come and join us, so if you are looking for variety and excitement and the chance to be part of a friendly, multi-cultural and hardworking team then read on as we have a fantastic opportunity for you.

As ‘the face of the service’ we are looking for that exceptional administrative professional who is seeking a challenge in a new environment. Reporting to the Service Delivery Manager and working as part of a team you will bring a flexible, customer focused approach to your role which will be responsible for:

• All reception duties including meeting and greeting and telephone
• Updating patient arrivals and departures in the Patient Management System
• Preparing patient charts and packs (labels etc) for all outpatient and procedure room attendances
• Processing all outpatient follow-ups and other tasks associated with patient contacts such as reminders, cancellations and rescheduling
• Team support – assisting team members to meet the objectives of the Service.

This is a part time position based at Middlemore Hospital, working 24 hours a week Monday to Wednesday, 8 hours per day and hours of work is negotiable

You will have exceptional computer skills and personal qualities which enable you to work effectively in a complex and changing environment. Attention to detail is essential as is the ability to set priorities and manage your time effectively. Ideally you will have experience in a health care setting and knowledge of medical terminology would be an advantage.

Essential:

• At least 2 years’ experience in a service- based environment and administrative experience
• Previous experience working in a complex and changing environment
• Highly effective communication skills, written and verbal
• Problem solving skills using Initiative

The salary range is dependent on skills and experience and will be paid in line with the National Administration Collective Agreement. 

If you're a receptionist extraordinaire, we are waiting to hear from you!

To make an application please apply online at https://careers.countiesmanukau.health.nz/working-here/ or to review the position description “click here”. For more information please contact Tangi Namulauulu in the Recruitment Centre on email tangi.namulauulu@middlemore.co.nz

Position Number: CMH202414099

Closing Date: 14th November 2024