Job Description
Mō tēnei tūranga mahi | About this role
Southland Hospital, Invercargill
- Salary between $65,627 and $70,024 pro-rata per annum
- Permanent, part-time (0.6FTE, 24 hours per week) opportunity
- Be part of a highly performing and supportive team
Health New Zealand - Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the role
In this interesting and busy role your daily administrative tasks will be made up of a variety of tasks that support the arrival of pēpi and also the ongoing care they and their birthing person/people may require within the healthcare system, such as:
- Covering reception duties, which includes booking patients in for their birthing process and/or other medical procedures
- Admitting visitors outside of visiting hours
- Answering enquiries from visitors and inpatients, both in person and on the telephone
- Maintaining effective electronic and paper filing systems
- Coordination of Birth Notifications
- Arranging outpatient clinic appointments
- Providing administrative support to the midwife managers when required
As our service runs 24/7, our administration staff work standard office hours across a five day (Monday - Friday) roster. The reception desk is open from 8am - 8:30pm Monday to Friday. However, in the future we may expand this to seven days a week, so the ability to work evening and weekend shifts is essential to be considered for this role. This roster varies over a two-week rotation depending on the availability of all admin staff.
View position description
About the Team/Service/Location
Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.
About you
You will be joining a dedicated, supportive, and friendly team, and will be the kind of person who effortlessly provides invaluable support to families when they need it most. You will be able to establish and maintain positive working relationships across the Maternity Service, always providing excellent customer service.
Ideally you will bring the following skills and experience:
- Previous experience in a busy administration role
- Competent and confident using the Microsoft Office suite, particularly Word, Excel and Outlook
- Excellent word processing and data entry skills with a strong eye for detail
- Flexible approach with the ability to successfully prioritise your workload
- Respectful nature handling confidential, often sensitive information in a professional manner
- Excellent communication with a natural flair for fostering positive relationships
- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
- Experience in projects/initiatives which give effect to Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings
Working for Health New Zealand
Health New Zealand - Te Whatu Ora is 'the weaving of wellness.' We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.
Our commitment to equity, diversity and inclusion:
- We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter
- We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities
Salary range
This role is covered by the terms and conditions of the PSA South Island Clerical Multi-Employer Collective Agreement and the salary will be in accordance with the National Health Administration Workers Pay Scale, Band 3C between Step 1 $65,627 and Step 3 $70,024 p.a pro-rata dependant on relevant experience.
How to apply
To view the position description and/or apply for the role please click 'apply now.'
All applications must be submitted through our online careers portal before 11:59pm on Friday, 15 November 2024.
If you have any questions about the role, please contact Mikayla Hamilton at mikayla.hamilton@southerndhb.govt.nz
Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.
Pre-employment checks
In the interests of protecting our people and our patients, all appointments will be subject to the following:
- Occupational health assessment
- Police vetting/Ministry of Justice safety checks
- Serious misconduct checks (previous Public Service departments and statutory Crown entities only)
To apply
We only accept online applications. Please apply via our website: https://careers.southernhealth.nz/