Administration Support - Casual

Mō tēnei tūranga mahi | About this role

Administration Support - Casual 

• Varying casual shifts over a 24/7 period
• Front of Hospital

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we - re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

We are looking for an administration superstar with a high degree of organisational skills, exceptional customer service skills and the ability to work under pressure in a busy and demanding environment. This includes coordinating emergency and alarm procedures throughout the hospital alongside daily administration and phone/switchboard duties.

You would be working within a team that contributes in some way toward helping those in the community who require medical assistance. You will need to be able to deal with an incredibly diverse range of people, staff, patients and their families - all of them needing your assistance.

There is a variety of roles you could be undertaking with varying shifts. These can include Emergency Reception, Telephonist, Main Reception etc. The hours and days of work will vary depending on the role you are working in. We are a 24/7 service and the hours and days will change depending on the role you are working in. The shifts are generally:

• 07.00am - 3.30pm
• 12.00pm - 8.30pm
• 3.00pm - 11.00pm
• 11.00pm - 07.00am

Our administration team are passionate and friendly people who support each other and take considerable pride in contributing to the health and care of your community, every single day - what - s not to love?

About you

•  Ability to work in high pressure situations while maintaining data accuracy
• Ability to take direction well and work as a part of our team
• A keen eye for detail and accountable for own work
• Liaise with internal and external stakeholders with a focus on excellent customer service and delivery
• Excellent customer service skills
• Maintains the strictest Confidentiality and Privacy
• Competency with/or commitment to te ao Māori, tikanga, and te reo Māori
• Experience in projects / initiatives which give effect to Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings.
• A pro-active and positive attitude

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is - the weaving of wellness - . We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Salary Range

This role is covered by the terms and conditions of PSA Admin Collective (Band 3) and the salary will be in accordance with the Pay Scale, and dependent on relevant experience.

How to Apply

Please apply for this vacancy online at https://scdhb.careercentre.net.nz

We look forward to receiving your application directly via our Careers Site.

If you have any questions regarding this role please contact Human Resources by phoning 03 687-2230.

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert on 10 December. The role may close early if a suitable applicant is found before the close.