Administration Support - Greerton Clinic
Job Description
Mō tēnei tūranga mahi | About this role
- Tauranga Location - Greerton Clinic
- Permanent position – 1 FTE
- Subsidised onsite hospital gym membership + Free Flu vaccinations + Discounted goods
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the Role
We are currently seeking an experienced administrator to support our busy Outpatients Administration Reception Team at Te Pa Harakeke Outpatients clinic Greerton, Tauranga.
Our Outpatients Receptionists are often the first point of contact to all customers at Te Whatu Ora, therefore the successful applicant will be responsible for the provision of high quality, administration and customer service support to patients, families, health professionals and all other customers accessing the Outpatients services at Hauora A Toi Bay of Plenty hospitals. Attention to detail, good organisational and communication skills are key components to the role.
This is a permanent full-time position, to support the Outpatients team in delivering the best service to our patients.
About you
To be successful in this role you will have:
- Excellent interpersonal skills
- Be an excellent communicator and have a friendly telephone manner
- Well-developed administrative and organisational skills with a high level of attention to detail and accuracy and the ability to work well under pressure
- Strong time management skills
- A customer service philosophy and a quality focus
- Be proactive, energetic and adaptable
- Highly effective communicator and complex problem solver
- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
- Experience in projects / initiatives which give effect to Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings.
Working for Health New Zealand
Health New Zealand | Te Whatu Ora is ‘the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.
Our commitment to equity, diversity and inclusion
- We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
- We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To view the position description and/or apply for the role please click “apply now.” All applications must be submitted through our online careers portal before 11:59pm on 5th January 2025. If you have any questions about the role, please contact Careers@bopdhb.govt.nz
Please note, we will be reviewing applications after the Christmas period in the second week of January 2025.