Job Description
Mō tēnei tūranga mahi | About this role
- Waiora CBD, 87 Alexandra Street, Hamilton
- Permanent Full time – 80 hours per fortnight
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the Service
Rehabilitation Support is a collection of services transforming and integrating community services to prevent avoidable presentations to the emergency department and other emergent care services. The collection of services provides short term and long-term care management and restorative rehabilitation solutions.
About the Role
We are looking for a self-motivated and enthusiastic administrator to join our team in Hamilton.
This is an opportunity to showcase your attention to detail and accuracy while managing your tasks. You will have sound computer skills and the ability to multi-task.
Office hours are from Monday to Friday.
Key responsibilities of the role:
- Accurate maintenance of health information systems and reporting systems.
- Manage assigned tasks meeting required time frames.
- Provide an efficient customer focused patient enquiry service by liaising with internal and external parties.
- Support clients, service providers and clinical staff
- Attend to general queries and deal with conflict situations.
About you:
Skills and experience you’ll need to be considered for the role:
- Excellent computer skills, with a good understanding of Microsoft packages including but not limited to Outlook, Word and Excel.
- Administration and telephone experience in a large customer focused organisation.
- Evidence of following an analytical approach when executing decisions.
- Excellent interpersonal and communication skills.
- The ability to prioritise, multi-task and focus in a busy, energetic environment.
- A working knowledge of the health sector is desirable.
- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth.
Working for Health New Zealand
Health New Zealand | Te Whatu Ora is the weaving of wellness. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.
Our people are at the heart of everything we do. Health New Zealand is committed to being a good employer and honouring our equal employment opportunity obligations.
Our commitment to equity, diversity and inclusion
We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
Click here to view the position description.
(Please note position descriptions can only be viewed on the Te Whatu Ora, Waikato website.)
How to apply
Please apply online as applications are unable to be accepted via email.
Applications must be submitted through our careers’ portal before 11.59 pm on 28 January 2025.
If you have any queries about the role, please contact Kaitlin Basson at kaitlin.basson@tewhatuora.govt.nz