Administrator

Sending out templated emails, requesting medical information, handling sensitive information and maintain a high case load.

Our client is looking for a skilled and diligent Administrator to join their Complaints Team on a temporary basis. The role requires someone with strong administrative experience and a solid understanding of legal processes, particularly in handling confidential information and managing complaint resolution.

Key Responsibilities:

• Resolution Letters: Draft and send templated emails to clients, ensuring accuracy and compliance with legal standards.
• Medical Information Requests: Efficiently request and manage medical information via email in accordance with legal protocols.
• Confidential Documentation: Handle sensitive and confidential information with discretion, adhering to strict legal and data protection guidelines.
• Administrative Support: Provide strong administrative assistance to the Complaints Team, ensuring the smooth operation of case management processes.
• Communication: Maintain professional and clear written communication with clients and third parties, demonstrating attention to detail and a strong command of legal terminology.

Essential Skills & Experience:

• Legal Administration Experience: Previous experience in a legal administrative role, ideally within complaints or case management.
• Strong Written Communication: Excellent written communication skills, with the ability to draft formal letters and emails using precise, legal language.
• Attention to Detail: High level of accuracy in handling legal documents and correspondence.
• Confidentiality: Understanding of confidentiality and data protection requirements within the legal industry.

Additional Information:

• This is a temporary position with a start date of 13th January 2024, running for approximately 6 weeks.
• Working hours are 8:30am – 5:00pm, Monday to Friday, with a 30-minute lunch break.
• The role is based within the Auckland CBD and is ideal for individuals with a strong legal admin background who are available for an immediate start.

If you have the legal experience and administrative skills required, and are looking for an exciting opportunity to support a busy Complaints Team, please apply today!

We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn’t bring out your best, let us know. We want you to shine, not shy away.  
  
Next steps 
 
Apply here with a CV in MS Word. You’ll need to hold NZ citizenship, residency, or have already secured a valid visa. Want to discuss your suitability further? Find me via our website.
  
We understand some job seekers choose not to apply if a role isn’t a 100% match. We’d encourage you to apply anyway or send us your details. If this isn’t right something else might be. 

A bit about Charly, who's recruiting this role:

Full of life, Charly is ready to help you find that next great role. She can often be found watching any sport Auckland has to offer or strolling along the beach, with a cuppa tea in hand.

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