Breast Care Services Outpatients Booking Administrator

Mō tēnei tūranga mahi | About this role

Dunedin Hospital

• Salary between $74,090 and $77,200 pro rata per annum
• Permanent position
• Part time 0.8 FTE, 32 hours a week

Our Breast Care Services Outpatient Department is looking for an enthusiastic, flexible administrator with a can-do attitude. This multidisciplinary team is a dynamic, busy and rewarding place to work.

Mō te tūranga - About the role

This role will effectively contribute to the smooth running of the outpatient's service by providing an efficient and timely administrative support function that is responsive and flexible to the changing needs of the service/organisation.

The Booking Administrator ensures our patients have a stress-free journey our outpatient service, and the appointment scheduling and process is achieved in a timely and accurate manner utilising the patient administration system.

Tasks include but are not limited to the following:

• Greeting patients on entry to Outpatient Service, confirming/updating details
• Receive referrals for the Breast Care Outpatient Service via Southern electronic systems, email and mail
• Load patient bookings into the waitlist and ensure appointments processed according to triaged urgency
• Coordinate the patient's follow-up health journey per clinical instruction
• Provide further high-quality administrative support to the Breast Care Outpatients service

If you are looking to take on a new challenge in your career, this is an opportunity to showcase and develop your exceptional administration skills while contributing to the provision of top-level care at Dunedin Hospital.

Mōu ake - About you

You must be a team player with strong communication skills, who understands and appreciates the need for attention to detail. You must also be comfortable interacting with a variety of people and attending to issues that arise - usually at the same time!

To succeed in this role, you will also need to have:

• at least two years administrative and customer service experience
• excellent time management, prioritisation, interpersonal and organisational skills
• the ability to be adaptable, flexible and solution focused
• strong computer skills, these are essential.

View position description

Painga - Benefits

• Subsidised gym membership and discounted health insurance
• Access to staff fitness facilities and banking offers
• Access to a range of retail discounts and Employee Assistance Programme (EAP)

Mō mātou - About us

Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

Utu whānui - Salary range

This role is covered by the terms and conditions of the PSA South Island Clerical Multi-Employer Collective Agreement and the salary will be in accordance with the National Health Administration Workers Pay Scale, Band 5B between $74,090 and $77,200 p.a pro rata dependant on relevant experience.

Rā mōnehu - Closing date: Thursday, 19 September 2024.

Due to the fast-paced nature of what we do, our vacancy close dates may be subject to change. Don't delay, make sure you apply as soon as possible.

Tono ināianei - Apply now

For further information please contact Mikayla Hamilton, Recruitment Advisor, mikayla.hamilton@southerndhb.govt.nz

Pre-employment checks

In the interests of protecting our people and our patients, all appointments will be subject to the following:

• Occupational health assessment
• Police vetting/Ministry of Justice safety checks
• Serious misconduct checks (previous Public Service departments and statutory Crown entities only)

To apply

We only accept online applications. Please apply via our website: https://careers.southernhealth.nz/