Job Description
Mō tēnei tūranga mahi | About this role
- Join the Corporate & Finance group
- Work in a friendly and supportive team
- Wellington location
Mō mātou | About us
Tōnui Ake Nei | Thriving Aotearoa is our vision for a future where we work together so that all people and their communities can live the lives they value. We've got an extraordinary team of hugely talented people across New Zealand including our Corporate & Finance group, which provides strategic and operational advice and support across ACC.
Mō te tūranga mahi | About the role
We're looking for a motivated and customer focused Collections Associate to collect overdue levies and claimant debt owed to ACC. The successful candidate will work between the two debt portfolios, (levy and client) on an ongoing basis. As an Associate you will also provide support and training to new team members and deliver refresher training when needed.
This is a permanent role, based in Wellington.
Mōu | About you
We are looking for:
- Negotiation and decision-making skills with good business acumen.
- Investigative, financial, and numerical skills.
- Strong communication skills.
- A self-motivated mindset and solutions focused approach.
- Confidence to have challenging conversations with customers and claimants.
- Resilience to adapt to a dynamic work environment.
- Open to feedback with a continuous improvement mindset.
The team is supportive, friendly, and diverse. You will have many colleagues to help and support you as you learn. Key to your success in this role will be a positive outlook and curiosity that will keep you engaged in the mahi.
Mō ACC | Working at ACC:
We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Below are some ways we encourage this:
- Employee networks to support our colleagues from diverse backgrounds.
- The option to explore flexible working that suits your needs and ours.
- Development opportunities in te reo Māori me ngā tikanga.
The hours of work for this role are 40 hours per week, rostered Monday to Friday between the hours of 8.00am and 6pm.
To view the position description please click here.
The indicative salary range for the role is between $61,766k - $68,629k with appointment dependent on skills and experience. ACC also offers a generous 9% superannuation contribution. The hours are 40 hours per week, rostered Monday to Friday between the hours of 8.00am and 6pm.
Me pēhea te tuku tono | How to apply
Applications close Thursday, 21 November 2024 and can only be accepted when submitted through our internal jobs page. If you encounter accessibility issues when submitting your application, please contact HRHelp@acc.co.nz. If you would like further information about the role, please contact Yvette.Butcher@acc.co.nz or Anita.Jones@acc.co.nz.