Compliance and Finance Administrator

Reviewing paperwork and compliance, payment follow-ups, communication via email and over the phone. Amending changes on the system and reporting.

We are seeking a highly motivated and detail-oriented Compliance & Payments Resolution Specialist for out client. This is a newly created role based in Ellerslie that plays a critical part in ensuring compliance and smooth resolution of payment-related issues.

The role is:

• Monday to Friday, typical business hours
• A permanent role that offers a fantastic opportunity to contribute to the overall success of the company.
• A combination of Administration and liaising with stakeholders 
• Fantastic if you enjoy following a process and ensuring compliance is complete!

Your key tasks will include:

• Reviewing paperwork: Ensuring all required paperwork is complete and compliant, and chasing stakeholders where there are outstanding items.
• Payment follow-ups: Checking that payments have been received, and contacting stakeholders in a professional and friendly manner to follow up if needed.
• Database alterations: Making necessary changes, ensuring accuracy in compliance and payment data.
• Communication: Maintaining strong verbal and written communication skills to interact with internal and external stakeholders.
• Soft approach: Demonstrating a diplomatic and positive attitude when following up with stakeholders to ensure smooth working relationships  with busy clients.

To be successful you will have:

• Strong understanding of financial transactions (debit/credit) 
• Experience in a compliance, payment resolution, or similar administrative role is highly desirable.
• Excellent verbal and written communication skills, with the ability to build rapport and maintain positive relationships.
• Confidence in making outbound calls and chasing outstanding issues, with a polite and non-confrontational approach.
• Detail-oriented with strong organisational and problem-solving skills.

Further details:

• A permanent, full-time role based in Ellerslie.
• A collaborative, supportive work environment that celebrate wins, no matter now big or small.
• Base + benefits
• Monday to Friday, full time hours - 1 day from home when fully trained

If you’re looking for an exciting new challenge and are eager to apply your compliance, payments, and communication skills in a growing company, we would love to hear from you.

We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn’t bring out your best, let us know. We want you to shine, not shy away.  
  
Next steps 
 
Apply here with a CV in MS Word. You’ll need to hold NZ citizenship, residency, or have already secured a valid visa. Want to discuss your suitability further? Find me via our website.
  
We understand some job seekers choose not to apply if a role isn’t a 100% match. We’d encourage you to apply anyway or send us your details. If this isn’t right something else might be. 

A bit about Charly, who's recruiting this role:

Full of life, Charly is ready to help you find that next great role. She can often be found watching any sport Auckland has to offer or strolling along the beach, with a cuppa tea in hand.

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