Court Registry Officer

Mō tēnei tūranga mahi | About this role

Court Registry Officer – Permanent, Full Time – Whangārei District Court

Te Haeata/The Opportunity

As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders including defendants, witnesses, Lawyers, and Police Officers. You will able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Your main responsibilities will include:

Court Taking – this is the facilitating the running of the court. This includes introducing Judges (in English and Te Reo Māori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.

Customer Service - all courts have an onsite Customer Service area or hub that customers can access for any court related matter. You will work to answer customer queries via face to face, phone or email interactions.

Case Management – this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry where a high level of attention to detail is a must!

Ō pūkenga/Skills and Experience

With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.

Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, returning to the workforce, have a passion for working with customers this is your chance to join us on our journey to deliver people centred justice services for all.

To be successful, you will need to be

• Detail orientated and observant – the court has many different processes and case information needs to be accurate;
• Self-aware – you'll understand our customers and will be confident working across a range of situations;
• Multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly;
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback.
• Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.
• The successful applicant may be required to travel and work in other regional courts. Due to this a full clean NZ Drivers licence is required.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Creating a continuous learning environment is important to us. As the successful applicant, you will bring a drive for knowledge and improvement. You will have an individual training plan and be supported to carry out the role including be able to exercise Deputy Registrar Powers.  

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The appointing salary for this role will be between $58,729 and $80,794 based on skills and experience.

Tono mai/Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Only applicants with the right to work in New Zealand and a full, clean drivers licence will be considered for this position.

Applications close on Monday 24 February; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you are interested in applying for this position and would like the opportunity to enquire further, you are invited to a Q&A session with a member of the leadership team; the details are:

Where: The Family Court, Ground Floor, Whangārei District Court, 105 Bank Street, Whangārei

Date and Time: Thursday, 20 February 2025, 1:15pm – 2:00pm

If you have any questions, please contact recruitment@justice.govt.nz

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