Customer Regulatory Specialist - Property Rights

Mō tēnei tūranga mahi | About this role

Kōrero mō te tūranga - About the role

At Toitū Te Whenua - Land Information New Zealand, we maintain Landonline, a world class Property Rights system that guarantees ownership rights for land. In your role you would contribute to the upkeep, accuracy and integrity of this system.

Kōrero mō te tūranga - About the role

At Toitū Te Whenua - Land Information New Zealand, we maintain Landonline, a world class Property Rights system that guarantees ownership rights for land. In your role you would contribute to the upkeep, accuracy and integrity of this system.

The Property Rights team where these roles sit record survey and land title information and make this information available to support economic activity. Our team is also responsible for handling customer queries which can be varied, interesting and personally rewarding.

Contributing to the Survey area would mean receiving survey datasets, containing numerical and graphical information that you would analyse to ensure they meet rules and regulations before they can become a part of the Cadastre.  Datasets range from small residential subdivisions to large land developments and multi-level apartment developments. Our survey area also works to ensure the accuracy of our spatial data and there may be opportunities to contribute in this area for those with the right skills.

Contributing to the Titles area would mean receiving legal documents to do with changing, amending or adding information to a property title.  You would analyse these to ensure they meet rules and regulations before making the relevant updates to the Land Title records. Customer transactions could include a new mortgage on one property, through to a 100-lot subdivision or Māori Land transactions.

These roles regularly interact with stakeholders including the public, legal professionals, cadastral surveyors, our treaty settlements team, other government agencies, and the Māori Land Court.

We have a customer-centric approach and are always looking for ways to improve how we do our work. Team culture is important to us as you work closely with your peers; daily quizzes, regular morning teas and social club events are all available.  There is always something happening at Toitū Te Whenua, you'll never get bored as a Customer Regulatory Specialist!

He pūkenga tou - Skills & Experience

• Strong numeracy and literacy skills
• Attention to detail
• Strong communication skills
• A passion for learning – there is plenty of room to grow
• A desire for working with and improving systems
• You may have administrative or customer experience within government

Te Tākinatanga - Our Story

Toitū Te Whenua plays a vital role in understanding, developing, and caring for New Zealand's whenua, moana and arawai (land, sea and waterways). Whether you're developing our products and services to support our customers, managing the Crown estate, engaging with our iwi partners, or helping us be an effective regulator, your contribution can make a difference. Our mahi helps New Zealanders have confidence that the development of our land, communities and country is being planned from an informed and expert position that balances environmental, social, cultural, and economic considerations. Now and for future generations.

Our Kia Toipoto Intentions - Public Service Gender, Māori, Pacific and Ethnic Pay Gap Action Plan

Toitū Te Whenua is a diverse team of individuals with different experience and perspectives. This drives our culture and high performance.  We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential.  As an inclusive and supportive employer, we value difference and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. As an organisation we embrace diversity, encourage work life balance and have a flexible approach to the way we work which means you will quickly feel connected and valued.

Tono mai - How to Apply

If you're eyeing up this role and believe you've got what it takes, please apply, or get in touch with the team. 

To apply, please click “Apply Online.” You'll be taken through to our Toitū Te Whenua Careers Centre where you'll be able to review further information about the responsibilities and accountabilities of this role in the Position Description. You'll be able to complete your online application form and upload a copy of your CV/Cover Letter. 

Please note, while applications close Wednesday 25 Sept 2024, we may be reviewing applications as they are received and may progress with suitable applicants prior to the application closing date. Therefore, please apply as soon as possible if you are interested in this position.

For tracking and evaluation purposes, all applications must be submitted via our on-line process. You must have the legal right to live and work in New Zealand to be eligible for this position. 

If you have any questions about this role or working at Toitū Te Whenua, please email opportunities@linz.govt.nz  and our Recruitment Team will be in touch with you.