D365 CRM Analyst/Consultant

  • Auckland
  • Full time
  • Information Technology
  • Posted 18 days ago

Job Description

This role is supporting and working with internally based stakeholders throughout the organisation.

Global, innovative and forward thinking, our Client has developed an exceptional team that lives and breathes workplace capability. Providing a comprehensive consultancy service across Education, Learning and Development and Workplace Wellbeing, they are making a genuine impact around the world.

Currently, they are looking for an exceptional D365 CRM Analyst/Consultant to work alongside and support people throughout the organisation, specifically in Microsoft Dynamics 365 CRM.

Key components and focus points of this role include:

  • Support and consult with internal stakeholders regarding D365 CRM applications providing accurate analysis, solutions, and recommendations, and initiating the implementation of configuration changes,
  • Resolve Incidents that have been assigned to you,
  • Drive and assist in the innovation of new solutions across the organisation,
  • Drive optimal utilisation of the D365 CRM by working closely with the relevant stakeholders,
  • Project manage any initiatives that have been assigned to you,
  • Document and maintain appropriate D365 CRM artefacts and records,
  • Build and maintain enduring relationships with all key internal and external stakeholders.

As well a robust understanding of Microsoft Dynamics 365 CRM and your customer focused attitude, further attributes you will bring with you include:

  • Collaborative working style, strong interpersonal skills, with the ability to build positive relationships
  • Excellent attention to detail communication and documentation skills
  • Excellent problem solving skills using a logical thought process
  • Ability to prioritise workload and adhere to deadlines

In return, you will be part of an organisation that that is dedicated in making a difference and you will be surrounded by people that are driven to make that difference happen.

If you are looking for an opportunity to make a genuine impact, this is the role to do it.

Apply via the link below