Director Portfolio Engagement - Wellington

Mō tēnei tūranga mahi | About this role

To mātou aronga – What we do for Aotearoa New Zealand

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We develop social policy and provide advice to government and work with and help fund providers in the community. We also deliver social services and assistance, including income, employment and housing support, to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner we work towards supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations. We aim to acknowledge and be guided by Te Tiriti o Waitangi, and to pursue the following values in our work:
 
Manaaki – We care about the wellbeing and success of people Mahi tahi – We work together, making a difference for communities
Whānau – We are inclusive and build a sense of belonging and place
Tika me te pono – We do the right thing with integrity

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Improvement, Systems and Technology Group (IST) collaborates and enables MSD people(staff) and partners with effective technology and expertise so that; 

• New Zealanders can access essential support and social services
• MSD can respond fast to Government direction, policy settings, emergency events, and changing public needs
• MSD can improve its services by enabling modern and digital capabilities to become a more responsive organisation

IST also supports Whaikaha – Ministry of Disabled People, Mana Mokopuna – Children and Young People's Commission, the Social Wellbeing Agency and Oranga Tamariki – Ministry for Children.

IST is transforming and organising itself into a platform and capabilities model for delivery of business services with newly established platform teams requiring passionate, driven, and experienced technology leaders to pave the way and support MSD's transformation. 

Platform teams are closely supported by Practice teams who help foster continuous improvement, learning, collaboration, and building our people expertise. 

We want to improve the quality of our services and solutions by ensuring our platform teams are responsive to the needs of our business. This means:

• We enable and improve our alignment to our business & transformation strategies and future services model; Ensuring the Business and Technology are talking a common language – we are synchronising and aligned on the capabilities required by the business to do its job well and IST are enabling technology and application services in a responsive and proactive manner
• Ensuring Architectural & Design Coherence; By being aligned on business strategies and the capabilities required to support the business, IST can invest its energy in architecting its technology, applications and data landscape that is coherent, secure, scales and is adaptable to change as needed.  In addition, establish solid standards, guardrails and governance across our architecture and design disciplines to ensure we prioritise quality over expedient solutions
• Enabling Delivery excellence; making significant improvements in the way we work to take friction out of the system, mature our processes, tools, and lift the expertise of our people and teams

It's an exciting time to join us. We are looking for talented individuals and leaders who are experienced in managing business, people, and technology change, and can face up to the challenges of transitioning from a heritage technology landscape to more modern technology implementations.  

Tēnei tūranga | About the role

MSD's transformation strategy brings with it a newly established opportunity for a Director Portfolio Engagements to join the Improvement, Systems and Technology group. Tasked with the responsibility of leading the teams and departments responsible for engaging with MSD's portfolios, the Director Portfolio Engagement will play a pivotal role in leading and collaborating IST's engagement with the business portfolios to help shape, provide advice, prioritise, and enable delivery of strategic change initiatives. This role is closely supported by the platform manager, platform capability leads, platform delivery leads and the wider platform teams as required.

Takohanga tuhinga o mua | Key accountabilities and deliverables

• Engaging closely with senior stakeholders across service delivery portfolios to shape and prioritise work demand into IST delivery roadmaps
• Engaging with transformation workstreams to align and manage prioritisation of business-as-usual change initiatives and transformation workstream initiatives
• Ensuring IST resources are proactively engaging with service portfolio stakeholders to shape work, recommended strategically aligned solutions and provide high quality, well thought out project delivery estimations
• Work closely with platform delivery leads to ensure the capacity to respond to portfolio demands are properly planned
• Bring together stakeholders to foster business and technical collaboration for planning and design, dealing with road-blocks and escalations, and steering delivery decisions toward intended outcomes
• Implement strategies to improve delivery outcomes, engagement processes and establish clarity of alignment with service portfolio goals

Ko wai koe | About You

You will bring:

• Solid experience in a client facing and senior stakeholder engagement, having delivered technology solutions in response to changing business needs
• Strong leadership experience in planning and prioritisation using Agile frameworks, with the ability to shape business and technical needs into delivery outcomes
• An open, transparent, upfront approach and collaborator, who has strong technical knowledge and its applications in the context delivering software solutions for the business
• Confident in high level management negotiations and participating in governance and steering group forums
• Demonstrated experience in leading transformative changes across a shared service workforce in a large complex organisation

Tono Mai | We encourage you to apply

We are an organisation that has people at the centre of our work. At MSD, we believe our people do their best when they can be themselves, and we're committed to fostering a work culture that is diverse, inclusive, and supportive.

Position Description

How to apply

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. 

All applications must be made online.  If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz

Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.

Closing date: Monday, 18 November 2024

Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.