Immigration Officer - Christchurch

• Be part of an innovative and forward-thinking team in a rapidly changing environment 
• Career development opportunities 
• Work from home and flexible hours available once you are fully competent in the role
• Starting salary of $63,278 | Christchurch Central

Immigration New Zealand is the operational delivery arm of the immigration system.  

Our core functions are:

• Assessing visa applications for people that are looking to work, study, visit or settle in New Zealand. 
• Ensuring that people crossing the border and staying in New Zealand are entitled to do so.
• Helping refugees to make New Zealand their home.
• Playing our part in the global immigration system.

Your role as an Immigration Officer:

The core function of this role is to assess visa applications which can vary in complexity and be high volume, dependant on the visa category. 
You will be required to manage your workflow, assess information, investigate, interpret, and apply legislation to make sound and rational decisions. You will liaise with internal and external stakeholders, assess risk, manage a high-volume caseload and work collaboratively across the network. 

You will work across different internal systems, use multiple screens, navigate through detailed information, and provide written rationale for your decisions.  

Daily responsibilities include:

• Processing visa applications, by assessing information against current legislation and policies.
• Workflow and caseload management.
• Building relationships with internal and external stakeholders.
• Applying rational and analytical thinking to decisions when reviewing applications.
• Writing well-reasoned rationale to support your decisions.
• Applying current legislation and policies 

Our Christchurch site is centrally located in the heart of Christchurch City. We are two branches within one site and process a range of different visa categories that vary in complexity and volume. These vacancies are within our Christchurch 2 branch.  We are a cohesive and diverse team that focuses on career development by creating an open and supportive environment.

MBIE offers a range of flexible working options:

Standard full time, Monday to Friday between 6am – 6pm (training period will be within the hours of 8.30am – 5pm)

Training is completed on site and will take approximately 3-4 months to become fully competent in the role.  During this time, you are required to be on site every day. Once fully competent in your role you can discuss more flexible working options with your manager, such as working from home up to 2 days per week with flexible start and finish times.  

Your strengths will be in your ability to work at pace, interpret information, manage workflow efficiently, apply critical thinking and rationale to the visa applications you are assessing. 

Skills and Experience Required:

• Exceptional written communication and correct use of grammar to convey rationale. 
• Strong verbal communication.
• Proficient computer literacy across multiple platforms and standard software packages.
• High volume caseload and workflow management.
• Ability to accept feedback and be resilient under pressure. 
• Ability to learn quickly and apply new information as required.
• Be adaptable in a changing environment.
• Eye for detail and an ability to interpret information.
• A strong moral compass and be known to ‘act with integrity' in all you undertake.

To be eligible for this role, you will need to be a New Zealand citizen or hold a New Zealand Permanent Resident Visa.
 

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Recruitment Process: 

We will be reviewing applications throughout the advertising period; we may close advertising early due to anticipated high application numbers.

• You must include your Cover Letter and CV with your application. 
• The recruitment process will involve shortlisting during the application period, situational judgement assessment (Friday 20th September – Sun 22nd September) and a formal panel interview and written assessment (Friday 27th Sept – Friday 4th October).
• Start date is Monday 25th November 2024
• All information provided is evaluated in line with the competencies required for the role of Immigration Officer.

Click here to view a position description. All applications must be submitted via our online process and include a Cover Letter and CV outlining your interest and suitability for the role. 

Contact the TA Team, if you have any questions by emailing recruitment2@mbie.govt.nz 

Applications close on Sunday 15th September at 11.59pm.

Please Note: Due to anticipated high application numbers we may close advertising early.