Inpatient Receptionist

Mō tēnei tūranga mahi | About this role

Where you’ll be working: Waikato Hospital

The details: Part time position, 16 hours per week

Te whiwhinga mahi | The Opportunity

We are seeking an experienced Receptionist to join our Inpatient Receptionist team here at Health New Zealand 183 Pembroke Street, Waikato Hospital, Hamilton.

As a successful Receptionist, you will play a key role in offering reception and administrative responsibilities to the team in a very busy environment. The successful applicant must be methodical in approach, highly organised, flexible, and have the desire to be a supportive team member and have excellent customer service skills.

Day to day you will be welcoming patients and visitors, answering the telephone and answering any inquiries and liaise with Medical Team. Data capturing of patient flow. Assisting patients with completing necessary forms and documentation. Keeping a clean and calm reception area in busy environment.

Part Time Positions available:

Part-Time – 16 hours per week – Saturday 7 am - 3:30 pm and Sunday 2 pm - 10:30 pm.

Key responsibilities of the role:

• Maintain high standards of customer focus at all times.
• Accurate verification, checking and recording of client/patient information/virtual boarding.
• Completes receptionist responsibilities for waitlists, reminders, admissions, referrals, appointments and discharges
• Accurate establishment and filing of clinical records.
• Entering information into databases accurately and real time, and in accordance with relevant patient information systems guidelines.

Click here to view the position description.

(Please note position descriptions can only be viewed on the Health New Zealand | Te Whatu Ora - Waikato website.)

Mō tātou Ratonga | About our Service

Inpatient Receptionist is committed to front desk operations in the wards, responsible for greeting, admitting, discharging, transfer of patient staying within the ward and managing patient records. They ensure the smooth running of the reception area and provide essential support to healthcare staff and our success is driven by the care of patients and their whanau.

Mōu | About you

• Skills and experience you’ll need to be considered for the role:
• Excellent communication skills
• Strong customer service focus
• Ability to work autonomously and within a team environment
• Office skills, previous clerical and hospital experience
• Excellent time management and organisational skills

Ko ngaa hua o te noho ki roto o Waikato, te mahi hoki ki Te Whatu Ora, Waikato | The Benefits of living in Waikato and working for Te Whatu Ora, Waikato

Located in the heart of the mighty Waikato, Health New Zealand | Te Whatu Ora, Waikato operates over a number of sites, Hamilton City our main campus and smaller community-based hospitals across our region. Hamilton City has easy access to beaches and mountains, so if your interests range from a host of water sports, mountain biking to vineyard lunches, the area has something for you right on your doorstep. To discover more about our stunning area, please click here .

• As part of our Health NZ, Waikato family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities alongside our Health NZ, Waikato benefits and staff discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion

We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter. We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Me pēhea te tuku tono | How to apply

Please apply online as applications are unable to be accepted via email. If you have any questions about the role please contact the Recruitment Team – Shivani.Kulkarni@TeWhatuOra.govt.nz

Closing date: 21 October 2024

Nau mai haere mai - Come join the team!