Manager Integrity Services

Mō tēnei tūranga mahi | About this role

• Shape ACC's counter-fraud strategy
• Wellington based
• Salary $164,705 - $203,459 + 9% super

Mō te tūranga mahi | About the role

The Manager, Integrity Services plays an important part in leading a multi-disciplinary business unit developing and implementing risk-based strategies that are aimed at the on-going and pro-active prevention and reduction of fraud to ACC.

It requires focus on a broad scope including the planning, prevention, detection and response to external fraud.

Through collaborating with leaders across Service Delivery, you will play a key part in embedding first-line assurance and fraud prevention behavioural practices in our client and claims management systems, raising the profile of the integrity function which will result in a significant increase in the level of external fraud risk awareness within ACC.

You will play a key part in a 'whole of organisation' approach to driving improved performance in ACC's counter -fraud strategy with particular focus on identifying new service strategies that maximise opportunities, minimise risks and facilitate the achievement of the ACC performance outputs.

This role will Implement and support a culture that places our kiritaki at the forefront of all undertakings; through developing and leading the delivery of the counter-fraud strategy to the wider team to ensure understanding of business outcomes and expected behaviour.


Mōu | About you

To be successful in the role, you will need to demonstrate the following:

• Knowledge in the development of organisational wide strategy & deployment of anti-fraud strategies and operational plans within large, decentralised teams.
• Track record of success in leadership within customer-focused large and complex environments.
• Demonstrable success in team leadership & management ability.
• Success in leading teams who carry out investigative processes and techniques, in particular relating to best practice initiatives to manage fraud risks.
• Experience leading teams leveraging data and analytical tools to transform information into insight.
• Excellent communication, project management and presentation skills.
• Demonstrated ability to deliver exceptional customer service and high-quality outputs on time and to budget.
• Operational knowledge of data mining and intelligence management tools desirable.
• Knowledge and application of the Crimes Act 1961, ACC legislation, Human Rights Act, Privacy Act, Private Investigators and Security Guards Act legislation is desirable but not essential.
• Proven performance in the application of the Te Tiriti o Waitangi for the design of policies, systems, and processes.
• Demonstrate commitment to Huakina Te Rā through embedding our Ngā Pae Ārahi principles, and actively leading/working on mahi that moves ACC towards achieving the Whāinga Matua | goals of our enterprise strategy.

For a detailed position description with Key Accountabilities & Outcomes click here.

Mō ACC | About ACC:

The Accident Compensation Corporation (ACC) delivers injury prevention initiatives and no-fault personal injury cover for everyone in Aotearoa, New Zealand. Our strategy name, Huakina Te Rā, is the command that calls ACC to action, engaging the sails of our waka into momentum towards our destination - a sustainable future where we work in partnership to support all people in Aotearoa, New Zealand to stay safe and recover from the impacts of injury Huakina Te Rā is underpinned by Te Tiriti o Waitangi / The Treaty of Waitangi and our commitment to partnering with Māori and achieving equitable wellbeing outcomes for Māori. The strategy gives effect to Te Tiriti o Waitangi / The Treaty of Waitangi through our waka hourua partnered approach and dual-framing.

Tōnui Ake Nei | Thriving Aotearoa is our vision for a future where we work together so that all people and their communities can live the lives they value. Tōnui means "to thrive and prosper". Ake Nei refers to something that is increasing, rising, of great importance.

Tō Tātou Aronga | Our Purpose is to improve lives every day through a focus on prevention, care and recovery for all people in Aotearoa, New Zealand who are impacted by injury.

Ngā Whāinga Matua | Our Goals will support us to realise our vision and every action we take should get us closer to achieving them. Our dual-framed goals are:

• Mana Taurite | Equity
• Ringa Atawhai | Guardianship
• Oranga Whānau | Safe and Resilient Communities

More information available here on Our strategy | Huakina Te Rā

Me pēhea te tuku tono | How to apply'

Applications will run through till 11:59pm on Sunday 13^th October.

Please attach your CV and cover letter that covers your expertise and experience that you will bring to the role of Manager Integrity Services.

Once applications have been reviewed; we will be looking to interview week commencing 21^st October*.

Applications can only be accepted when submitted through our ACC Career Website.

If you encounter accessibility issues when submitting your application, or if you have any pātai (questions) about the role please email hrhelp@acc.co.nz