MCC Outpatient Receptionist/Booking Clerk

Mō tēnei tūranga mahi | About this role

• Meade Clinical Centre, Waikato Hospital.
• 24 hours per week including a Saturday
• Fixed Term Maternity Cover – February 2025 – August 2025

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

We are seeking a Receptionist/Booking Clerk to join our team in providing accurate and efficient operation and maintenance of the administration system.

About the Team

Providing Outpatient Clinic support with reception and bookings in the busy Meade Clinical Centre. The Centre is comprised of a diverse range of specialty outpatient clinics, and services up to 800 patients per day.

About you

The ideal candidate will have:

• Excellent communication skills with a positive and friendly attitude
• Strong customer service focus

• Strong administration and computer skills, previous administration and hospital system experience would be an advantage but are not essential as training will be provided.

• To be innovative and flexible with excellent time management and organisational skills
• To be flexible with working hours. Earliest start time 7.30am, latest finish time 5.00pm.
• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
• Experience in upholding Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Click here to view the position description.

How to Apply

Please click ‘Apply online’ or apply via our Waikato Careers Website by clicking here All applications must be submitted through our online careers portal before 11:59pm on 16 December 2024. If you have any questions about the role, please contact Shivani Kulkarni at Shivani.Kulkarni@TeWhatuOra.govt.nz.

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.