Operations Manager/Kaiwhakahaere Tira Mahi

Mō tēnei tūranga mahi | About this role

Nau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District

Location:  Wellington District 

Service:    Mental Health Addictions and Intellectual Disability Service (MHAIDS)

Contract:  Permanent, full-time ( 1 FTE)

Salary:  $138,000 - $160,000

Kōrero mō te tūranga - About the role

Are you ready to make a difference for our local district specialist mental health and addiction services?

MHAIDS is undertaking a change in the way we deliver mental health and addiction services across the district. We are looking for people who are innovative and passionate about leading people and have a strong grounding in mental health and addiction services in a New Zealand context.

As part of this change, we are looking for an Operations Manager, After Hours District and Hospital Operations, Mental Health and Addiction Services. The ideal candidate will:

• Be comfortable working in a changing environment
• Believes in integrated care and local community development
• Can demonstrate experience in working closely with tāngata whaiora and whanau to deliver person-directed specialised mental health and addiction services.
• Be able to demonstrate a commitment to equity and improving outcomes for people that focuses on the vision of care closer to home. 
• Enjoy achieving and driving for results, and working for a service that has a sharp vision and purpose. 

Supporting staff and working closely with internal and external stakeholders will be a key part of your work, alongside the day to day running of your service and functions while managing any issues and risks that may arise.  You will be supported by a dedicated project team and will be working with like-minded people who are passionate about the change.

Mō tō mātou rōpū - About our team/service

The Local Adult Specialist Mental Health and Addiction Service is implementing a vision, principles and future model of care that is integrated, culturally responsive, equitable across the district and aligned with national and local directions.  Our focus is on local delivery across the district - - one system, one service, locally delivered - . - -  

Our principles 

Principle 1: Grounded in Te Tiriti ō Waitangi | Whakapapa ki Te Tiriti ō Waitangi   

• Tino rangatiratanga 
• Equity 
• Active protection   
• Options   
• Partnership   

Other key principles underpinning our model of care 

Principle 2: Informed by peers and those with lived experience | Ka whakamōhio e nga hoa me te hunga whai wheako ora   

Principle 3: A welcoming, person and whānau-led approach | He huarahi manaaki, tāngata me te whānau   

Principle 4: Timely access to services in the community | Te whai waahi ki nga ratonga i roto i te hapori   

Principle 5:  A strengths-based, trauma-informed and recovery focussed approach, using advanced therapy and evidence based holistic interventions |  Mā te mōhio ka whai whakaaro 

Over the next 12 months, we will be moving to a locality development.  The Local Specialist Adult Mental Health and Addiction Services are delivered from three identified localities (Wellington City, Kapiti-Porirua, Hutt Valley-Wairarapa), to provide the specialist mental health and addiction treatment for tāngata whaiora who live in each locality.   

Each locality will consist of clinicians and support staff who contribute to the functions that align with their capabilities, training, and expertise. -  

The Operations Manager for the After Hours District and Hospital Operations, Mental Health and Addiction Services is a management role that works alongside the Operations Manager, Acute Inpatient Services After Hours District Hospital Function, Group Manager and Clinical Director of the Mental Health & Addiction Service, and key external stakeholders to deliver care to tāngata whaiora and whānau who require intensive specialist mental health and addiction support 24/7. - -  

The Operations Manager for this service is responsible for: 

• MHAIDS Operations Centre Staff 
• MHAIDS Casual Pool 
• After Hours Medical Rostering 
• Regional Acute Day Service (RADS) 
• Mental Health Needs Assessment and Service Coordination 

Moū - About you

You will have:

• A relevant tertiary level business qualification or equivalent in health leadership
• A clinical qualification 
• Professional registration and current APC
• Committed to achieving equitable outcomes for Māori whānau
• Held a senior role of this nature in the health sector, preferably in the mental health and addiction sector
• Extensive knowledge and perspective of Mental Health, Addiction and/or Intellectual Disability service delivery
• Operated within a complex environment, including meeting the needs of multiple services at the same time
• Experience of managing a business/operation effectively
• Has knowledge of health service data and analytics, and able to use this to predict capacity and demand and flex to manage this 

E pā ana ki a tatou - About us

You will enjoy a wide range of benefits including:

Partnering with us to realise the vision of change with a team who are committed and passionate about the vision principles and model of care

• Working in partnership with tangata whaiora and whānau in their communities, to build stronger connections both across the mental health and addiction system in the localities that you work in
• The ability to work more closely with your colleagues across the district, and across the distinct functions and specialities within the service 
• Opportunities for greater flexibility of both work hours and locations across the district 
• Greater opportunities for career progression and the development of specialisms in key areas of practice 
• Access to further training and development 
• Support from a dedicated project team including project and change management.

Here at Capital, Coast & Hutt Valley District we embrace diversity and welcome applications from all people, including all gender identities, ages, ethnicities, sexual orientations, disability and religions. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community.

Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

To find out more about us click on the following links:

Capital and Coast

Hutt Valley

Mental Health, Addiction and Intellectual Disability Service

Me pēhea te tuku tono - How to apply

Click the apply now button to send your application directly to us. For further information on this role please email recruitment@ccdhb.org.nz and indicate the job title and vacancy number in the subject line.

 Please note we will be reviewing applications as we receive them and continuing with the recruitment process. 

Ma tini, ma mano, ka rapa te whai

By joining together we will succeed