Personal Assistant - Commercial Support Services Team

Mō tēnei tūranga mahi | About this role

About the role | Mō te tūnga

At Health NZ Te Whatu Ora Canterbury Waitaha, we are committed to providing exceptional healthcare services to our community. We prioritise patient care and adhere to Ministry of Health guidelines to ensure the highest standards of service delivery. We are currently seeking a skilled Personal Assistant to join our team and contribute to the smooth operation of our inpatient services.

As a member of the Commercial Support Services team, the Personal Assistant plays a pivotal role in providing high-level administrative support to assigned Service Managers on the Christchurch Health Campus. This support enables leaders to effectively deliver services in alignment with the organisation's commercial support strategy and operating model.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 5/Profile 5C

For further information about the administration and clerical pay equity settlement please follow the link below: 

Administration and Clerical Pay Equity - Te Whatu Ora - Health New Zealand 

Key Responsibilities:

• Diary & Inbox Management:
• Manage and maintain Service Manager schedules and appointments.
• Triage emails and take appropriate actions.
• Record Keeping:
• Prepare agendas, record and distribute minutes of meetings.
• Capture and manage employee or compliance information.
• Maintain register and database contents.
• Compliance:
• Carry out purchasing and receipting activities using relevant software tools.
• Assist Service Managers with financial processes, data, and reporting requirements.
• Customer Service:
• Assist with monitoring and responding to customer queries.

Skills and experience | Ngā pūkenga me ngā wheako

Essential Requirements:

• Minimum 2 years - experience in a senior administration or customer support role.
• Minimum NCEA level 3 or equivalent.
• Extensive experience in scheduling and diary management.

• Exceptional verbal, written, and presentation skills.
• Experience processing and monitoring payments and financial information.
• Advanced computer skills and proficient knowledge of Microsoft Office Suite.
• Experience in developing and distributing agendas and minute taking.

Desired Skills and Qualifications:

• Experience in the healthcare environment or New Zealand public sector.
• Experience of te ao Māori and tikanga.
• Experience working with diverse communities.

Mō mātou | About Us

- Ko ngā tāngata, te mātua mahi - Putting people at the heart of all we do -

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Health NZ Canterbury, is driven by our ā Mātou Uara (Our Value - - - - - - - s):

• Care and respect for others - Manaaki me te whakaute i te tangata.
• Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
• Responsibility for outcomes - Te Takohanga i ngā hua

Ngā hua | Benefits of working at Health New Zealand

When you work at Health NZ, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self

Tono ināianei | Apply Now

Only applications submitted via our career site will be accepted, therefore please apply directly on our career site here 24 March

Please apply only if you have the legal right to work and live in New Zealand if you do not hold the legal right to live and work in New Zealand your application will be declined.

Contact Kerri McCarthy on kerri.mccarthy@tewhatuora.govt.nz for additional information.

We have a range of clinical and non-clinical roles at Health NZ Canterbury, there could be a place for you!

Please visit our careers website for other roles and find your ideal fit within the Health NZ Canterbury Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date.

Nau mai, haere mai, tauti mai!