Job Description
Mō tēnei tūranga mahi | About this role
- Enjoy the end of year holidays and kick off a new career starting in Feb 2025!
- Stable, permanent, entry-level roles
- Monday to Friday + work in the office 2 days per week once trained
- Build your career in a supportive environment
- Salary of $54,229 + a 9% superannuation contribution
As a Recovery Administrator at ACC, you'll play a critical role in supporting our clients who have suffered injuries.'
Tōnui Ake Nei | Thriving Aotearoa is our vision for a future where we work together so that all people and their communities can live the lives they value.
Mō te tūranga mahi | About the role
As a member of the administration team, you will arrange referrals, set up supports and communicate with the providers on behalf of our Recovery teams.
Some of the variety of tasks you could complete are:
- Actioning requests for accommodation and transport to maximise client independence
- Arranging support services, mobility aids, and equipment
- Liaising with our providers to arrange important client assessments
- Sourcing medical notes from healthcare practitioners
- Respond to any official information requests
This is a key role'as you are providing the mechanisms which ensure our clients receive effective'rehabilitation and subsequent return to independence.
ACC is committed to Te'Tiriti'o Waitangi by providing space for'mātauranga Māori based approaches to support our clients.'
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For further information about the role, click here'Recovery Administrator.
Mōu | About you
You may currently be an administrator, working in customer focused or hospitality industry looking to further develop your career. Our client base is varied so we are keen to ensure that we represent our communities.
Nga Pūkenga Motuhake | Important Skills
- Attention to detail in handling customer information
- Great communication skills (verbal and written) as you will be working across teams and functions
- A can-do attitude - someone who is always keen to get stuck in and do the mahi
- A keen problem solver - you will be a forward thinker and look to be proactive in finding solutions when you face challenges
- Tech savvy - you will be able to operate effectively in a digital environment with a wide range of technology systems and tools
- Experience working in an administration role would be advantageous, but not compulsory
Mō ACC | About ACC
The Accident Compensation Corporation (ACC) delivers injury prevention initiatives and no-fault personal injury cover for everyone in Aotearoa, New Zealand. Our strategy name, Huakina Te Rā, is the command that calls ACC to action, engaging the sails of our waka into momentum towards our destination - a sustainable future where we work in partnership to support all people in Aotearoa, New Zealand to stay safe and recover from the impacts of injury.
Huakina Te Rā is underpinned by Te Tiriti o Waitangi / The Treaty of Waitangi and our commitment to partnering with Māori and achieving equitable wellbeing outcomes for Māori.
The strategy gives effect to Te Tiriti o Waitangi / The Treaty of Waitangi through our waka hourua partnered approach and dual-framing.
Tōnui Ake Nei | Thriving Aotearoa is our vision for a future where we work together so that all people and their communities can live the lives they value. Tōnui means "to thrive and prosper". Ake Nei refers to something that is increasing, rising, of great importance.
Tō Tātou Aronga | Our Purpose is to improve lives every day through a focus on prevention, care and recovery for all people in Aotearoa, New Zealand who are impacted by injury.
Ngā Whāinga Matua | Our Goals will support us to realise our vision and every action we take should get us closer to achieving them. Our dual-framed goals are:
- Mana Taurite | Equity
- Ringa Atawhai | Guardianship
- Oranga Whānau | Safe and Resilient Communities
More information available here on Our strategy | Huakina Te Rā
Rā Katinga | Applications close
This role has a set start date of'Monday 17th February 2025.'Please take into consideration your notice period (if required) at your current role and ensure you can join us on a full-time basis from this date.
Applications will close'at 11.59 pm on Sunday 17th November 2024 and will'only be accepted when submitted through our Career Website.
If you are interested in the role, please make yourself available to attend an Assessment Centre or Interview between Wednesday 27th November 2024 and Thursday 5th December 2024.
If you encounter accessibility issues when submitting your application or have any pātai (questions) about the role, please email hrhelp@acc.co.nz.