Job Description
Mō tēnei tūranga mahi | About this role
- Locations: Newmarket & Manukau
- Come join the new team on the block
- Facilitate the support your clients need to return to independence
Mō tēnei tūranga mahi | About this role
Our Integrated Recovery team helps clients who've been unemployed long-term and have good rehabilitation prospects. Each client will have a dedicated Recovery Coordinator for individual support in recovering from injuries. Coordinators work with providers, employers, and communities to facilitate recovery and remove barriers. Integrated Recovery assists clients with claims over 365 days.
Please click here to learn more about the working as a Recovery Coordinator.
He kōrero mōu ake | About you
- You might currently be an administrator or involved in a customer-focused industry, aiming to advance your career. Since our client base is diverse, we strive to reflect the communities we serve. Therefore, even if you believe you don't meet all the criteria, we still encourage you to apply. You may offer:
- Excellent listening and communication skills - You can balance being engaging and supportive while explaining complex technical details to clients in an understandable manner and discern unspoken concerns.
- Curious mindset - You are eager to learn how to interpret and use complex legislation and technical data.
- Flexibility and adaptability - You have strong time management skills and can modify plans to accommodate client needs.
- Personal resilience - You will assist individuals facing challenging situations, so it is essential that you can compartmentalise work-related challenges.
- Full clean New Zealand driver's license - There may be occasions when you need to travel to clients who cannot come to one of our locations.
- Experience in case management or working in the public sector is beneficial but not necessary!
He aha taku e tumanako ai | What can I expect?
The starting salary for this role is $70,000 PLUS a 9% superannuation contribution, and we conduct annual performance reviews linked to pay increases. Our team receives discounts on Southern Cross health insurance, retail discounts through MyBoost, and staff banking packages. We are also committed to providing you:
Work-life balance
- Only work Monday to Friday - no nights, no weekends, no public holidays
- After working with us for 6 months, work from home up to 3 days per week (we provide you with the technology to support this)
- 1 paid volunteer day per year - get paid to give back to your community!
Positive working environment
- An open-plan office designed with spaces for both teamwork and individual focus
- Encouraging leadership with regular coaching sessions
- A flexible dress code policy-no need for suits or heels!
Mō mātou | About us
Our vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury.'
Huakina Te Rā, ACC's new enterprise strategy, sets a clear vision for Tōnui Ake Nei, a Thriving Aotearoa. ACC will achieve this by focusing on improving equity for our customers, ensuring the scheme is here for future generations, and working with communities to improve safety and resilience to injury.'
Click here to learn more about working with us.
Rā Katinga | Applications close
Applications will close'at 11.59pm on'Sunday 10 November 2024'and will'only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, please email hrhelp@acc.co.nz
Late applications will not be accepted
Please be aware that this role does not meet the criteria for an Accredited Employer Work Visa application right now. If you are successful, you will need to provide proof of your eligibility to work in New Zealand.