Regional Quality Lead - Waikato/Bay of Plenty

Mō tēnei tūranga mahi | About this role

• Salary ranging from $106,416 to $117,782 based on experience
• Can be based in Bay of Plenty or our Hamilton Regional Office
• Permanent Opportunity

Fantastic permanent opportunity as our Regional Quality Lead - Waikato/Bay of Plenty, available now!

Mō mātou | About us
Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:
• We put Tamariki first
• We believe Aroha is vital
• We respect the Mana of people
• We are Tika and Pono
• We value Whakapapa
• We recognise that Oranga is a journey

We are committed to ensuring that New Zealand is the best place in the world to be a child. We are also committed to ensuring Oranga Tamariki partners with hapū, iwi and Māori organisations to find appropriate solutions for tamariki in need.

Mō te tūnga | About the role
Our desired future is one where we understand the quality of the work we do and the impact it has on the tamariki and whānau we work with. We regularly work with partners to improve the services we provide and outcomes we achieve for tamariki and their families and whānau.

The role of the Quality Team is to support Partners and Oranga Tamariki in achieving its outcomes by providing processes, tools and analysis to support reflective practice and continuous improvement in its services for tamariki and their whānau. They will have regional oversight of care, build and improve relationships between care partners and Oranga Tamariki, advocate for quality practice and clarity of roles and responsibilities, and support Enabling Communities and Investment staff and partners through change processes and to support capability development.

They will provide advice, leadership and expertise on practice quality to support a range of work and project, and to supports the function of the National Quality Hub to deliver on the Ministry's outcomes on the provision of quality practice. This position will provide leadership, advice and form part of the team responsible for carrying out quality partnership reflections and reviews with partners and internal stakeholders.

A high level of stakeholder engagement is critical in this role.

Ngā pūmanawatanga ōu | What you will bring
Key requirements of the role include:
• An ability to contribute to operational strategies and policies, support the development and implementation of strategy that will contribute to the strategic direction of care within each region and Oranga Tamariki as a whole.
• Someone who works closely with teams across the operating model in each Region, to ensure the strategic context of transitions and interdependencies between them are understood and well managed.
• Develop, maintain and build effective working relationships with key stakeholders and Oranga Tamariki staff, particularly regional staff such as Sites, Practice Leaders and other frontline staff.
• Experience in being able to identify organisational practice risks and take action to minimise their impact, and ensure strategies are in place to mitigate them. As such also ensure risks are identified and escalated to the appropriate channels.
• Have a natural ability to identify opportunities for continuous improvement and innovation and make recommendations for improving current systems and procedures.
• Be someone who provides expert leadership on quality assurance and improvement methodology.
• Ensure the understanding of the quality and practice is informed by the voices and feedback of service users - tamariki and their whānau. Work alongside partners to share learnings that will improve current practice.
• Support the manager in their leadership of the team by identifying opportunities to share leadership challenges and by becoming a natural source of advice and support for team members.
• Understanding and appreciation of cross-cultural practices in particular; knowledge of tikanga Māori, and Pacific peoples' culture

Nōu te rourou | What's in it for you
Oranga Tamariki offer an impartial remuneration package, that offers progression annually for experience through tenure. Annual remuneration for this position starts between $106,416 and $117,782 dependant on experience. We offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing. We offer significant training and professional development so that you can thrive and grow. We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.
To see all the benefits of working for Oranga Tamariki, please visit https://mahi.orangatamariki.govt.nz/working-with-us/employee-benefits/

Me pēhea te tuku tono | How to Apply
Please note this role is only open to internal applicants, please apply using your Oranga Tamariki email login. If you have any questions about role, or would like to review the position description please contact Info_recruit@ot.govt.nz

Hurry as applications for this role close at midnight on 13th November 2024

However, we will be reviewing applications and inviting candidates to interview prior to this date, so apply now!
If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.