Sales Support Coordinator

Company:

This organisation prides itself on its family-based values & its founding history.
It has grown from small origins, to becoming the largest of its kind in New Zealand, and a major player in their industry in the global field.
They export premium products world-wide from the highest quality NZ ingredients.
They are particularly proud that their success will see them continue on an impressive growth journey into the future.

Hours, Location and Duration:

• Fixed Term Contract covering peak workloads for 6 months
• 40 hours per week
• Flexible daily start times to deal with different time zones eg 7am to 10am
• Based Highbrook, East Auckland
• This role is 100% office-based
• Immediate start required to cover internal promotion

 Duties and Responsibilities:

• This role reports directly to their Sales Support Manager
• This team performs the vital role of ensuring all customers are given a premium service
• An admin-heavy role providing admin support for all sales functions 
• Managing the sales order process from end to end
• Managing Global Key Account customers
• Provide phone & email customer service assistance
• Ensure all sales contracts are accurate & sent to customers for signing
• Finalise customer orders
• Deal with logistics and shipping teams to ensure orders flow smoothly
• Manage order process from end to end (sales quote to sales ready)
• Provide weekly update on order tracking and delayed orders

 About you:

• You'll be an experienced Sales Support Coordinator, having experience providing Admin support to a Sales team
• You'll already have Sales Support & Customer Service experience
• Experience working in an export industry and/or working on ERP/CRM will be an advantage
• You'll have excellent attention to detail to reduce errors
• You’ll be someone who is proficient at focusing well on your tasks in a busy environment
• Being organised & efficient with your time is extra important in this fast-paced role
• Ability to handle repetitive tasks
• You'll be familiar with MS Excel & Outlook
• Export documentation experience would be beneficial
• Clear / professional written & verbal communication skills are crucial for dealing with overseas markets

We are only able to consider your application if you already have at minimum, a NZ Work Visa.
  
What this role can offer you:

• A genuinely supportive manager who is a fantastic mentor to her team
• An established team of dedicated and caring team-mates
• Flexible daily start times to deal with overseas markets
• Free carparking on site
• Close to Southern Motorway
• The opportunity to work in an organisation that is growing
• Job stability for 6 months with potential to extend beyond that date
• Financial security in a company that provides essential products to the world 
• Job satisfaction from making so many customers happy worldwide
• Join the exciting world of exports!
• Excellent café downstairs in your office building

We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn’t bring out your best, let us know. We want you to shine, not shy away.  
  
Next steps 
 
Apply here with a CV in MS Word. You’ll need to hold NZ citizenship, residency, or have already secured a valid visa. Want to discuss your suitability further? Find me via our website.
  
We understand some job seekers choose not to apply if a role isn’t a 100% match. We’d encourage you to apply anyway or send us your details. If this isn’t right something else might be. 

A bit about Toni, who's recruiting this role 

Being the eldest of 9 siblings, I naturally fall into and love the role of nurturer and mentor and I certainly know how to roll with the punches and have a good laugh. Outside whanau and mahi, my happy place is the African continent, searching for new adventures and wild animals. 
  
#SCR-toni-johnson