Job Description
Mō tēnei tūranga mahi | About this role
- Nelson hospital, Nelson
- 1.0FTE (80 hours a fortnight)
- Permanent full time
Health NZ is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we - re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the role
Nelson Hospital is seeking a highly organised and detail-oriented individual to join our administrative support team as a Secretarial Support. As part of Planned Care, the role involves booking outpatient Clinics for the Cardiologists, Clinical Nurse specialists, Physiologists, booking Cath and Pacing/EP procedures, and cardiology investigations.
This critical role manages and coordinates all administrative aspects of the booking process, ensuring seamless patient care and efficient workflow in our cardiology department.
Our preferred applicants will be required to undertake a computer skills assessment.
About the Team/Service/Location
Our Clinical Support Services play a vital role in ensuring the smooth operation of our healthcare facilities. By providing essential administrative and secretarial assistance, we enable clinical teams to focus on delivering exceptional patient care. From coordinating schedules to managing documentation, we are the backbone of the hospital - s daily operations. We provide a great place to work with professional development and career growth opportunities, job security, and workplace wellness programmes.
About you:
As Secretarial Support, your duties will include:
- Coordinate all bookings and appointments for cardiology outpatient clinics, ensuring seamless scheduling for patients and clinicians.
- Serve as the first point of contact for patient inquiries, providing exceptional service and clear communication.
- Collaborate with clinical staff to optimise clinic schedules and ensure efficient use of resources.
- Maintain patient records, ensuring data accuracy and confidentiality in compliance with hospital requirements.
Skills and experience
- Proven experience in administrative or secretarial roles, preferably in a healthcare setting.
- Strong organisational skills with the ability to prioritise tasks and meet deadlines.
- Proficiency in Microsoft Office Suite and familiarity with healthcare management systems.
- Excellent written and verbal communication skills.
- A high level of discretion and professionalism when handling sensitive information.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- A typing speed of 50 words per minute or more is essential.
- Knowledge of medical terminology is an advantage but not essential.
- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth.
- Experience in projects / initiatives which give effect to Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings.
Working for Health New Zealand
Health NZ is - the weaving of wellnesses'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.
Our commitment to equity, diversity and inclusion
- We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
- We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to apply
To view the position description and/or apply for the role please click - apply now. - All applications must be submitted through our online career - s portal before 11:59pm on Friday 31 January 2025.
For general application enquiries please contact Sonja Rae (recruitment) sonja.rae@nmdhb.govt.nz
For role specific information please contact Aishwarya Rajamohan - Team Leader Clinical Support on Aishwarya.Rajamohan@nmdhb.govt.nz