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Senior Application Specialist (CRM)

  • Auckland
  • Full time
  • Information Technology
  • Posted 92 days ago

Job Description

The Role:

As a Senior Applications Support Specialist, you'll take the lead in supporting a core CRM system, website, and learning management system. An important part of this role is building relationships with internal and external stakeholders.

In this role, you'll:

- Lead platform support for our CRM, website, and learning management systems
- Manage the Jira backlog of tickets, prioritising and implementing enhancements across platforms
- Collaborate with Comms, Marketing, Digital, and Education teams to address priorities
- Test changes from third-party support partners, and implement mods
- Maintain regular communication with stakeholders, updating them on project status and activities

Experience and skills required: 

- Proven ability to build rapport with stakeholders and collaborate with diverse teams
-  Experience supporting CRM or software similar systems
- Strong technical aptitude with the ability to manage and maintain complex systems
- Proficiency in HTML, JavaScript, SQL, Jira

What's on offer?

- Competitive performance-based compensation
- Onsite car park, mobile phone allowance and access to learning resources
- Professional development and travel, including conferences and training

Apply Now,
 we'd love to hear from you.
  
Only applicants who are currently in NZ and have the legal right to work here will be considered.