Senior Support Officer

Help shape the future of education in New Zealand

Help shape the future of Education

We work to shape an education system that delivers equitable and excellent outcomes

Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our ākonga in our education system.

About this role | Mō tēnei tūranga

This role is a permanent full time position in Christchurch, Canterbury.

We are seeking a dedicated and organised professional to provide essential corporate services to our Ministry teams in our Christchurch office.  You will be part of a valued team responsible for a variety of processes including but not limited to;  managing our vehicle fleet, overseeing facilities, and event co-ordination.  You will be the first point of contact for email and phone enquiries and will manage incoming national and local phone calls.  Reponsibilites also include mail distribution, access card management, greeting visitors and managing the daily requirements of a busy office.

Salary range: $60,079 - $72,199 per annum + 3% KiwiSaver. The successful candidate will be appointed at a salary which reflects individual skills and experience.

For more details about the role, you can view the Job Description here.

We also offer:

• Flexible working arrangements where everyone feels valued & supported.
• The ability to purchase extra days leave.
• A range of employee network groups.
• An inclusive environment that encourages your personal cultural competency journey.
• Development and learning, including mentorship programmes and internal secondments.
• Wellness initiatives to support your overall health and wellbeing.

About you | Mōhou ake

This position could interest you if you enjoy working with people, take pride in going that extra mile and thrive on working in a fast-paced, collaborative team environment. You are also flexible with a desire to learn.  As this role is part of the Business Support team, it is necessary that you are a strong team player. Whether you are a new graduate, a customer service superstar or an organisational wizard, we want you!  Help us elevate service delivery and make an impact.

Following are the professional skills we are looking for:

• Excellent time management and planning skills to enable you to respond to changing needs and priorities and to ensure deadlines are met.
• Excellent attention to detail.
• Passion for exceptional customer service.
• Solid written and oral communication skills.
• Strong relationship management skills to collaborate seamlessly with internal and external stakeholders, ensuring optimal service delivery.
• A proactive and forward thinker.
• Proficiency in Microsoft suite.
• You will have a full New Zealand drivers licence.
• Previous administration or shared service experience is preferred.
• The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.

There will be ongoing learning and development, giving you an excellent opportunity to grow and develop your career here at the Ministry of Education. 

About our group and team | Mātau rōpū ake

Reporting to the Support Manager, you will be providing support to different teams and functions within the Ministry or collaborating with other team members to deliver shared services. The team plays a vital role in contributing to and achieving the Ministry's overall goals.

Are you ready to make a difference? | Kua rite koe mō tēnei mahi?

If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

For further information, please contact Ange Cameron, Support Manager at Canterbury.Recruitment@education.govt.nz

Applications close Midnight –  Sunday 27 October 2024

We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.