Southland ASA/CPT Support Officer

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business’ and achieve long-term change.

Administration Support Officer - Southern

• Based at Invercargill North Police Station
• Band C
• Police Employee
• Permanent/Full Time
• Locally Advertised Vacancy
• JR 5008167

Mō te tūnga | About the role

We are seeking someone with fantastic administrative service skills interested in joining our Adult Sexual Assault and Child Protection Teams (ASA/CPT) in Invercargill as an Administration Support Officer.  This team is responsible for investigations into reports of sexual assault of adults along with sexual and physical abuse of children in the Southland region.

As a key team member, you will be responsible for providing a comprehensive administration function that supports the efficient and effective operating of the services, you will also need to liaise with external service providers.  You will need to be passionate with service delivery, making sure current processes at work are working well, and constantly finding ways to improve on them. You will need to have excellent attention to detail, a good positive work ethic, and not be afraid to ask questions when required.

Key Accountabilities:

• Communication - Having the skills to effectively communicate with colleagues, district and national office staff, and external stakeholders.
• Contributes to the operational effectiveness of the Police by providing comprehensive, efficient, and effective administrative support and service.
• Decision Making - Having the critical thinking and problem-solving skills to make sound decisions, identify problems early and pursue effective solutions.
• Planning and Prioritising - Having the skills to manage your time, priorities and responsibilities.
• Administration Experience – A high level of computer literacy and proficiency in using Microsoft Word, Excel, Outlook and other computer programmes. Ability to problem solve and gather critical information. Maintain and update electronic file management systems.
• Customer service - Ensures that all service requests are met with a professional, customer-friendly and timely response.

He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

The successful applicant will be –

• Adaptable, curious, able to learn to use different computer Information systems, and keen to contribute to make the teams more efficient through processes, data collection and data presentation.
• Positive, self-motivated, happy to work collaboratively with different stakeholders and able to identify risk and escalate it to the relevant supervisors.

Whakaritenga motuhake | Special requirements

Please note, this role is a Locally Advertised Position (LAV) and is only open to applicants within the Southern Police District.

This role is set at Individual Contributor level, this means your key purpose is “to deliver or enable others to deliver Our Business”.

To view the position description for this role please copy and paste this link into a new browser:

https://www.police.govt.nz/sites/default/files/pd/06-2023/administration_officer.pdf

Mo tātou | About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

To view more detailed information about our recruitment process along with further details about requirements please click below link:

Applicant Information Pack (External)

Tono ināianei | Apply now

If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing  and police vetting prior to any written offer being made.  

For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers 

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.  

Utu ā-tau | Salary 

This position is covered by a collective agreement and salary will commence between $63,526 and $66,312 dependent on skills and experience relevant to the role.  

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process. 

Please note: Deadline for applications is 5:00 pm on Friday 15th November 2024. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact sally.french@police.govt.nz