Team Leader Content and Design Services

  • Wellington
  • $105,332 - $141,672 per annum
  • Contract/temp
  • Information Technology
  • Posted 7 days ago

Job Description

Mō tēnei tūranga mahi | About this role

Type: Fixed Term/Secondment to 31 March 2025
Hours: Full time
Location: Wellington
Business Group: All of Government Services Delivery
Branch: Digital Public Service
Salary: $105,332 - $141,672

  • Are you a people leader with proven success in the delivery and support of digital solutions?
  • Are you passionate about leveraging digital technology to provide better experiences to a wide range of audiences?

About Us

We're seeking an experienced digital leader to support and drive technical and content delivery to a range of digital products, including digital.govt.nz and govt.nz. Our public service is being called upon to deliver a unified, seamless, and effective digital experience for all New Zealanders.' As a member of the Te Kōtui Whitiwhiti - Digital Public Service Branch you'll help champion this change.'

About the role:

As Team Leader, you'll be responsible for a cross-functional team of Content Designers, User Researchers and UX Designers that produce and support high quality, accessible, human-centred digital content and products.

This multi-faceted role involves:

  • providing advice on content design and strategy across the All of Government Service Delivery (AoGSD) group and public sector
  • collaborating with stakeholders to establish and agree a clear work programme
  • ensuring we have the skills, processes, and capabilities required to make both technical and content change happen in an Agile environment
  • managing and leading a team of user experience digital practitioners
  • coaching, mentoring, and developing the content designers, user researchers and designers
  • leveraging insights to inform strategic and product decisions
  • working closely with other teams to ensure the AoGSD Portfolio of products and services are well supported.

About you:

You'll have:

  • significant experience in digital content management practices, and New Zealand Government Web Standards and their application
  • experience leading and mentoring a diverse team of designers and researchers
  • strong stakeholder management skills
  • working knowledge of human-centred design practices
  • experience using research, analytics, evidence, and best practice to understand user needs and manage optimisation of the digital products
  • experience coordinating workshops and meetings with cross-government colleagues and subject matter experts to ensure product content is accurate and complete and make the digital journeys the best they can be for users
  • experience interpreting complex content from multiple agencies and using plain language to make it easy for users to find and understand
  • practical understanding of Agile delivery methodologies
  • strong digital capabilities and understanding of how digital solutions and emerging technology can be leveraged to improve user experiences with government.

What we offer:

  • Exposure across government agencies with value-driven interesting work.
  • Ongoing support from teams within the AoGSD and DPS, to encourage knowledge sharing, diversity of thought and challenging the status quo.
  • A professional development ethos.
  • A range of benefits, including access to discounted healthcare, subsided school holiday programmes, allowance for vision and hearing care, and a variety of social committees and networks.
  • To learn more about the diverse, important mahi we do at Te Tari Taiwhenua and see why we're a great place to work, click here.

Applications close: 9am, Monday 9 December 2024
For more information please contact: Rebecca Brown, Manager Digital Delivery & Group Operations - Rebecca.Brown@dia.govt.nz.
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