Team Leader Learning Operations - Rotorua - Permanent

Mō tēnei tūranga mahi | About this role

Team Leader Learning Operations – Rotorua – Permanent

• Be a part of a diverse, collaborative & supportive team.
• Bring your coaching and mentoring experience to this role.
• Salary range $83,155 - $92,394, actual salary dependent on skills and experience

Support and enable our learners with the necessary knowledge, skills, and capabilities in an organisation dedicated to helping our communities.

Mō tēnei tūranga - about the role
The Team Leader Learning Operations role focuses on overseeing and optimising the learning and development (L&D) function within the organisation, delivery of training programs, courses & exams, but mainly a strong focus of the running of our training facilities for our Training Centres across the country. The Team Leader for Learning Operations is responsible for ensuring that these services are provided in a professional, efficient, and consistent manner while also being a subject matter expert on corporate policies and procedures.

• Servicing as subject matter expert for corporate policy and procedures and Learning and Development process.
• Developing and reviewing Learning & Development business processes and ensuring compliance with organisational policies and best practices.
• Identifying opportunities for enhancing processes and practices to ensure improvement from the perspective of efficiency, effectiveness, timeliness, and quality.
• The Team Leader works closely with other colleagues, particularly with the Manager of Learning Operations, to drive positive outcomes. Collaboration is key to ensuring that L&D strategies align with the broader goals of the organisation.

Ko tāu nā i tēnei tūranga - What you'll bring to the role:
Team leader Learning operations role focuses on leadership, process improvement, and maintaining high standards in training and development operations. Would you like more details or insights on any specific part of this role.


To be successful in this role, we'd expect you will:

• Effective business management skills.
• Excellent communication skills, written, verbal, and interpersonal.
• Working knowledge and understanding of ICT business support systems.
• Fully competent in the MS suite of applications.
• An understanding of good employer principles, relevant HR business processes and policies, and their application.

He aha ngā painga o tēnei mahi mōu? – Why you will enjoy working here
As an employer, Fire and Emergency New Zealand is committed to providing an enjoyable and challenging work environment with a focus on ongoing personal development.


Benefits

• Matched Kiwi Saver employer contributions of up to 6%
• Hybrid working options available
• Life and income protection insurance for eligible employees 
• A wellness policy that allows for generous sick leave provisions so you can look after yourself

The salary range for this role is $83,155 - $92,394, dependent on skills and experience relevant to the role.

Ko wai mātou - who are we? 
Fire and Emergency New Zealand is a Crown Entity responsible for reducing unwanted fires, responding to structural and vegetation fires and other emergencies, including motor vehicle crashes, medical emergencies, hazardous substance-related incidents, natural disasters, and supporting increased community resilience.

Our vision is to build stronger communities and protect what matters most to the people within them. We are proud to be recognised as New Zealand's most trusted public sector agency. Our values reflect what our people believe is core to who we are and the organisation we aspire to be.

• We Do the Right Thing – Kia Tika
• We Serve and Support – Manaakitanga
• We Are Better Together – Whanaungatanga
• We Strive to Improve – Auahatanga

Ko te tono mai - How to apply:

Come join us - we are excited about the future of Fire and Emergency New Zealand, and we'd love you to be part of it! We value diversity as a strength and welcome applicants who can help bring a difference to our organisation.

If this sounds like you, apply now. To download a copy of our position description please visit our vacancy page on our FireJobs website. 

If you have any specific questions about this role, please email nhqjobs@fireandemergency.nz

However, please note, applications sent via email will not be accepted.

Applications close 11^th April 2025

Please note:  Eligibility to work in New Zealand is mandatory for this role.