Trainer (Wellington)

Mō tēnei tūranga mahi | About this role

Operations and Service Delivery Trainer

Permanent, full-time

Wellington

Te Haeata/The Opportunity

As an Operations and Service Delivery (OSD) Trainer you'll play a key role in enabling our people to succeed through delivery of nationally consistent learning to the highest standard, reflecting best practice, including:

• facilitate group, one-on-one and ‘just-in-time' operational training programmes
• providing face-to-face, remote, and digital learning support
• creating learning environments conducive to learning and reflect adult learning principles
• conducting in-course and post-course evaluation activities
• supporting the development of resources for managers and staff
• assisting with the development of structure, policy, processes and support mechanisms that will achieve the best results for training and facilitation in the workplace
• critical analysis of data and reporting requirements.

Trainers will work collaboratively with learning designers and Technical Coaches to ensure consistency in learning products, delivery experiences and seamless support for learning.  Some travel will be required.

Ō pūkenga/Skills and Experience

We're looking for talented individuals with demonstrable facilitation and training skills that have transformed the working life of those they have trained and a curious nature that comes up with innovative solutions to problems. You will need to be a self-starter who can manage your own workload, easily switch from one priority to the next, and learn from reflective practice.

To be successful in these roles, you will ideally have:

• relevant tertiary qualification or equivalent knowledge, skills, and experience
• commitment to ongoing professional development
• proven work experience in development and delivery of operational training
• experience in supporting managers and staff with on-the-job learning responsibilities
• experience multi-tasking, prioritising work and meeting deadlines
• working knowledge of the principles of te Tiriti o Waitangi

If you enjoy developing and inspiring others to maximise their professional potential, can rise to the challenge of working in an ambiguous and evolving work environment and are excited about using your experience as part of a new model – this is the opportunity for you.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

The Operations and Service Delivery Learning and Development team provide operational learning for all OSD business groups (Courts and Tribunals, National Service Delivery, Senior Courts and Commissioning and Service Improvement) across NZ.  This is an opportunity to join the team as a Trainer based in Wellington.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The salary band for this role is J5 $72,634 – $100,846 and the appointing salary for this role will be between $72,634 and $93,591 based on skills and experience.

Tono mai/Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on 4 April 2025; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz.