Ward Administrator Officer - Medical Ward

Mō tēnei tūranga mahi | About this role

Southland Hospital

• Salary between $70,970 and $73,941 pro-rata per annum
• Permanent, part-time opportunity available
• Varied administration position
• Friendly and supportive team environment

Health New Zealand - Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the role

Our Ward staff are a team through and through, and this role plays an essential role in ensuring the successful provision of patient centred care by fostering a welcoming environment for patients right from the get-go.

As a Ward Administration Officer, you will be carrying out a wide range of administrative and reception duties and providing essential support for other staff members within the team to keep the hospital functioning effectively, including but are not limited to:

• Providing effective reception services - answering incoming calls, welcoming visitors to the Service
• Management of patient records/information, both electronically and in hard copy, data base maintenance and ordering supplies
• Supporting the wider service with administration tasks

Please note, our administration staff work standard office hours across Monday to Sunday on a two-week rotational roster. The ability to work weekend shifts is essential to be considered for this role.

About the team, service and location

Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About you

You must be a team player with very good communication skills, who understands and appreciates the need for attention to detail. You must also be comfortable interacting with a variety of people and attending to issues that arise - usually at the same time! Additionally, you will be self-motivated with an ability to initiate and anticipate change along with flexibility in your thinking.

The ideal candidate will have the following:

• Previous clerical administration experience
• Knowledge of office systems
• Strong computer skills
• The ability to prioritise and juggle tasks
• Excellent time management
• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
• Experience in projects/initiatives which give effect to Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings

View position description.

Working for Health New Zealand

Health New Zealand - Te Whatu Ora is 'the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion:

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities

Salary range

This role is covered by the terms and conditions of the PSA South Island Clerical Multi-Employer Collective Agreement and the salary will be in accordance with the National Health Administration Workers Pay Scale, Band 4A which falls between Step 1 $70,970 and Step 3 $73,941 p.a pro-rata dependant on relevant experience.

How to apply

To view the position description and/or apply for the role please click "apply now." All applications must be submitted through our online careers portal before 11:59pm on Thursday, 19 December 2024. If you have any questions about the role, please contact Mikayla Hamilton at mikayla.hamilton@southerndhb.govt.nz

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.

Pre-employment checks

In the interests of protecting our people and our patients, all appointments will be subject to the following:

• Occupational health assessment
• Police vetting/Ministry of Justice safety checks
• Serious misconduct checks (previous Public Service departments and statutory Crown entities only)

To apply

We only accept online applications. Please apply via our website: https://careers.southernhealth.nz/