Ward Clerk | Ward A7

Mō tēnei tūranga mahi | About this role

• Full time fixed term position available (from 28/10/2024 to 30/11/2025)
• Excellent customer service skills and the ability to work in an inclusive team environment.
• Availability to work as part of a multi-disciplinary team

Mō te tūnga | About the role

Ward A7/Children - s High Care comprises of a 24-bed ward and 8 bed high dependency unit. Ward A7 is a medical specialties and infant surgery ward. Children - s High Care caters for infants, children and young people from every specialty area who need a higher level of monitoring. Our team works across both these areas and full orientation is provided for our new staff.

Ward A7/Children - s High Care are part of our new Waipapa hospital building, on the edge of the picturesque Hagley Park. We are proud of our new facility and would welcome the opportunity to share this with you.

A Ward Clerk is an integral part of our team, and we are looking for candidates who have excellent communication skills, a positive attitude and the ability to use their initiative. 

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3

For further information about the administration and clerical pay equity settlement please follow the link below: 

Administration and Clerical Pay Equity - Te Whatu Ora - Health New Zealand

In this role, you will be responsible for:

• General clerical and administrative tasks
• Entering information onto the patient management system
• Answering phones and greeting parents and their families
• Delivering great customer service
• Maintaining Nursing roster information on Microster
• Maintain accurate filing of clinical notes and patient files
• Coordinate and maintain Ward statistics data 
• Transport arrangements for certain patients

You will be well accustomed to working within a fast-paced environment and prioritising your tasks continuously as your day evolves.

Ngā pūkenga me ngā wheako | Skills and experience

To be successful in this role, you will:

• Excellent interpersonal skills - able to relate to parents, their whānau and Te Whatu Ora Health NZ staff
• Attention to detail
• Organisational, time management and problem-solving skills
• Experience using a Patient Management System (desirable)
• Ability to work under pressure to meet deadlines 
• Able to pick up and use new systems and technology
• Intermediate Microsoft Suite Skills (Word, Outlook, Excel)

Mō mātou | About Us

- Ko ngā tāngata, te mātua mahi - Putting people at the heart of all we do -

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Health NZ Canterbury, is driven by our ā Mātou Uara (Our Value - - - - - - - s):

• Care and respect for others - Manaaki me te whakaute i te tangata.
• Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
• Responsibility for outcomes - Te Takohanga i ngā hua

Ngā hua | Benefits of working at Health New Zealand

When you work at Health NZ, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self

Tono ināianei | Apply Now

Only applications submitted via our career site will be accepted, therefore please apply directly on our career site here.

Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date. 

Please apply only if you have the legal right to work and live in New Zealand if you do not hold the legal right to live and work in New Zealand your application will be declined.

Contact Kerri McCarthy on kerri.mccarthy@tewhatuora.govt.nz for additional information.

We have a range of clinical and non-clinical roles at Health NZ Canterbury, there could be a place for you!

Please visit our careers website for other roles and find your ideal fit within the Health NZ Canterbury Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date.

Nau mai, haere mai, tauti mai!

Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date.