Work Brokers - Northland

Mō tēnei tūranga mahi | About this role

About us

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Work Brokers - Northland

1 x Full time, Permanent, based in Whangarei

1 x Fixed Term/Secondment till 27 June 2025, based in Dargaville 

If you are based in Auckland and are willing to relocate (return) to Northland to work, this could be a good opportunity for you. 

We have two opportunities for someone who has the passion for helping people from a diverse background, keeping the wellbeing of Northland's people at heart, and be totally immersed within the community. 

What you'll be doing | He aha tāu e mahi ana 

As a work broker, you will have the agility to navigate and pursue professional working relationships within the community, building rapport with local businesses and partners to support the local labour workforce in creating sustainable outcomes. Your primary responsibility is placing people into work, so you'll need to be a real "people person" with excellent communication ability relating to our clients and employers.

You will use influence and networks to seek out current and future employment opportunities from employers in primary industries. This will involve cold calling, the use of technology and networking to bring in great opportunities for our job seekers.  You will also be able to profile job seekers to employers and build long term professional relationships that go from strength to strength.  You'll work alongside Case Managers and other Service Centre colleagues to ensure sustainable employment outcomes are achieved.

This role takes a lead in engaging with Health Care, Construction, Retail Trade, Education & Training, Manufacturing, Horticulture and other industries to support engagement and recruitment of our clients into seasonal and permanent opportunities, sourcing clients for recruitment and training programmes, and other labour market activity as required.  

Key duties and responsibilities: 

•        Work with employers to establish and promote vacancies, complete recruitment process and support induction.  
•        Educate employers on details of our Products and Services.
•        Work with colleagues across the region including Work Brokers and Case Managers, to connect clients to seasonal and permanent work available in the region. 
•        Provide in work support to clients placed in employment. 
•        Ensure that internal systems are kept up to date, recording all interactions with employers and clients.
•        Work with the Labour Market Team to complement Immigration, Skills for Industry and Cadetship work programmes.
•        Support Connected and Service Centre activity, which may include reporting, spread sheet analysis, outbound calling and texting.
 

A fast-paced, pressured environment is where you thrive, and you enjoy using your tenacity and initiative to find solutions and achieve goals. 

What you'll need to succeed | Ko ngā mea ka hiahiatia e koe kia angitū

We are seeking candidates with the following essential attributes and skills that are crucial for success in this role:

• Influencing skills:  Ability to persuade and negotiate effectively to achieve positive outcomes.
• Proactive Networking Skills: Capacity to build and maintain valuable professional relationships with the community. 
• Public Speaking and Presentation Skills: Strong communication skills to engage with clients, employers , and stakeholders.
• Promotion and Marketing Ability: Skill in promoting opportunities and services to the job seekers.
• Strategic Thinking Skills: Capability to develop and implement effective strategies to achieve goals. 
• Resilience: Ability to adapt to challenges and setbacks while maintaining a positive attitude.

You will need to have a full and clear driver's licence and the ability to travel around the Northland region as required are essential.

What's in it for you l Nōu te rourou

Joining MSD means being part of a whānau that celebrates the diversity everyone represents.  We provide training and support, and we show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. You will work with like-minded people who want to get great results for New Zealanders. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

Our Core Values | Whanonga pono

Manaaki – We care about the wellbeing and success of people.

Mahi tahi – We work together, making a difference for communities.

Whanau – We are inclusive and build a sense of belonging and place.

Tika me te pono – We do the right thing with integrity.

Our values represent who we are and what we stand for - if this appeals to you, do not hesitate, apply now! 

Position Description

https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/work-broker.docx

Salary range: $78,222.00 - $94,689.00

How to apply

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. 

All applications must be made online.  If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz

Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.

Closing date: Wednesday, 9 October 2024

We will start shortlisting on week 14 October 2024.  

Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.